Effective Date: 20 Jan, 2025

At Carl’s Septic, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and mailing address provided when you contact us or schedule a service.
Payment Information: Details necessary to process transactions, such as credit card numbers, which are handled securely.
Website Usage Data: Information about how you use our website, including IP address, browser type, and pages viewed, collected via cookies and analytics tools.

2. How We Use Your Information

The information we collect is used to:

Provide and manage our services.
Process payments and deliver invoices.
Respond to inquiries and provide customer support.
Improve our website and services.
Send promotional offers or updates about our services (you can opt out anytime).

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

With Service Providers: Trusted third parties that help us operate our business, such as payment processors or marketing services.
As Required by Law: When required to comply with legal obligations or protect our rights.

4. Protecting Your Information

We implement strict security measures to safeguard your personal data. This includes encrypted payment processing and secure storage systems. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

You have the right to:

Access and review your personal information.
Request corrections to inaccurate information.
Request deletion of your data, subject to legal obligations.

To exercise these rights, please contact us at CarlsSepticNH@gmail.com.

6. Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies collect data about your browsing behavior to provide personalized content. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.